Step 1: Navigate to the “Pickups” tab in your dashboard and click “Create New Pickup.” Select “One Time” under “Pickup Frequency.” Fill out the required details like pickup name, pickup date, pickup time (the start of your two hour window), and additional comments. Click Next.

Step 2: Review your Pickup details and click “Create Pickup.”

Step 3: Your new pickup will show up on your dashboard calendar. Note that the calendar only displays pickups for the current and upcoming week. Pickups scheduled farther ahead won’t be displayed until a closer date. However, the email address associated with your account will always receive a confirmation email for every pickup.

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