Frequently Asked Questions

You've got questions, we've got answers.

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14 articles in this collection
Written by Katlyn Marchini

I have more than 15 trays, can you still pickup my leftover food?

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Written by Katlyn Marchini
Updated over a week ago

FAQ: why didn’t I get a text?

A recent service update may have caused the error.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: is there a cost for pickup?

We offer four different payment plans.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: can you take my very very large donation?

Yes, we’ll take it! 🙋
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Written by Katlyn Marchini
Updated over a week ago

FAQ: how can I get involved?

Get involved by donating, becoming a Food Rescuer, and spreading the word!
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Written by Katlyn Marchini
Updated over a week ago

FAQ: do you pick up dairy products?

Only unopened refrigerated dairy products.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: can you pick up soup?

We do not pick up soup
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Written by Katlyn Marchini
Updated over a week ago

FAQ: can you pick up from my private residence?

We do not pick up from private residences.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: can I just come drop it off?

We only pick up and take food directly to recipients.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: Is there a minimum pickup limit?

About one catering tray or equivalent.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: how should I prepare my pickup?

Wrap it tight and keep it refrigerated if possible.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: what type of food do you pick up?

Professionally prepared food or groceries.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: do Food Rescuers have carts?

Yes, most Food Rescuers have carts.
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Written by Katlyn Marchini
Updated over a week ago

FAQ: how can I update my credit card on file?

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Written by Katlyn Marchini
Updated over a week ago